Co-Founder and CTO · HEaiLTHCaiRE
Product discovery, solution design, rapid prototyping, responsible AI adoption, and healthcare operations.
About Alain
Most useful when the problem matters and is not completely defined.
Four decades of software engineering, enterprise technology, operations, product creation, innovation, teaching, and technical writing share one practical thread: making difficult things understandable and usable.
Working pattern
From engineering detail to business outcome.
I began close to the machinery of systems: code, calculations, production problems, and the consequences of failure. Over time, the work expanded into architecture, operations, leadership, product concepts, invention, and writing.
Principal Incident Manager and Operations Innovator · ACI Worldwide
Complex incident response, operational tools, cloud strategy, and internally judged product and security innovations.
Director of Digital Business · Surya
Technology planning and digital-business work during a major facility and e-commerce transition.
Solution Specialist, Officer · SunTrust
Enterprise financial systems and leadership through difficult production problems.
Associate Director of Internet Technology · Verizon Wireless
Architecture and engineering work for VerizonWireless.com.
One continuous practice
Engineering → enterprise technology → operations → innovation → writing
The industries change. The useful habits do not: understand the real constraint, state assumptions, build something testable, and remain honest about the evidence.
I believe abilities and opportunities are forms of stewardship. My aim is to develop them diligently, conduct business honestly, create genuine value, and use success responsibly.
That means serving people, being truthful about limitations, and building technology that respects human dignity.